The 11:11 Club - Privacy Policy

Last updated: September 16, 2025

At The 11:11 Club, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our store, make a purchase, or interact with us online.

1. What We Collect

We may collect information such as:

  • Contact details: name, email, phone number, billing/shipping address

  • Payment info: credit/debit card and transaction details

  • Account info: username, password, preferences

  • Order activity: items viewed, added to cart, purchased, or returned

  • Device & usage info: IP address, browser, pages visited

  • Communications: any messages or support requests you send us

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including shipping and returns

  • Provide customer support and respond to inquiries

  • Improve your shopping experience and tailor content

  • Send marketing emails if you’ve opted in

  • Protect against fraud and ensure the security of our services

3. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Shopify and payment providers to process orders

  • Shipping partners to deliver products

  • Service providers who help run our business (analytics, IT, marketing)

  • Legal authorities if required by law

4. Cookies & Tracking

We use cookies and similar tools to:

  • Improve site functionality

  • Personalize your experience

  • Analyze site performance

You can manage cookies in your browser, but some features may not work if disabled.

5. Your Rights

Depending on where you live, you may be able to:

  • Access, correct, or delete your personal information

  • Opt out of marketing communications

  • Withdraw consent for processing your data

To exercise these rights, contact us at hello@1111beautypro.com

6. Data Security

We take reasonable steps to protect your data, but no system is 100% secure. Please avoid sharing sensitive information over unprotected channels.

7. Children

Our store is not intended for children under 16. We do not knowingly collect data from minors.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the “Last updated” date.

9. Contact Us

For questions about privacy or to exercise your rights:
Email: hello@1111beautypro.com